Service Innovation: How to Go from Customer Needs to Breakthrough Services

In industries ranging from heavy machinery to health care to financial services to consumer goods, service innovation is helping businesses find new revenue streams--and enhance existing ones--by satisfying their customer's need to get things done. Few understand this better than Lance Bettencourt,a strategy adviser at Strategyn and a leading educatorin management innovation consulting. And in…

Management Control System

The book defines management control as the process by which managers ensure that resources are obtained and used effectively and efficiently in the pursuit of organizational goals. Anthony emphasizes the distinction between strategic planning, management control, and operational control, highlighting their interrelated but distinct functions. The text explores the design of control systems, the…

Mechanics of Flight

This book discusses mechanics, air and airflow (subsonic speeds), wing profiles (subsonic speeds), thrust, level flight, gliding and landing, performance, maneuverability, stability and control, flight testing, transonic flight, supersonic flight, and space flight.

Digital Systems Fundamentals

This book is an introduction to the fundamental concepts of system which are used for computation, communication, and control. The systems are considered from a discrete, finite, or digital point of view

Management Policy And Strategy

Manajemen strategis merupakan seni dan ilmu dalam memformulasikan, mengimplementasikan, dan mengevaluasi keputusan lintas fungsional yang memungkinkan organisasi mencapai tujuan jangka panjangnya. Kebijakan bisnis bertindak sebagai panduan bagi pengambilan keputusan, sementara strategi adalah rencana kerja nyata untuk mencapai keunggulan kompetitif di lingkungan yang kompetitif dan dinamis. Pro…

Encyclopedic Dictionary of Electronic Term

The encyclopedic dictionary of electronic terms is offered as a quick reference source for the serious comprehension of the basics involved in a electronics.

Metode & Teknik Pembelajaran Partisipatif

Edisi

1

ISBN/ISSN

979-96095-2-6

Deskripsi Fisik

viii + 182 hlm

Judul Seri

-

No. Panggil

371.3 SUD m

Managing Mavericks The Art Of Sales Management

Buku ini membahas tantangan dan seni mengelola tim penjualan yang terdiri dari individu "maverick" atau bersuara keras/mandiri, memberikan strategi bagi manajer penjualan untuk mengubah sekelompok individu kuat menjadi tim yang efektif, serta membantu manajer memahami cara memimpin tipe-tipe sales yang sulit diatur ini agar bisa berkolaborasi dan mencapai target penjualan, mengulas teknik komun…

Andy Noya - Kisah Hidupku

Empat tahun lamanya Andy F. Noya dibujuk untuk mengungkapkan kisah kehidupannya di balik layar televisi. Jika selama ini dia selalu mengangkat kisah hidup orang lain, yang menginspirasi jutaan penonton Kick Andy, lalu mengapa dia sendiri menghindar mengungkapkan kehidupan pribadinya? Setelah melalui diskusi panjang, akhirnya pria berdarah Ambon-Belanda-Jawa-Portugis ini bersedia terbuka menceri…

Top Management Handbook

A handbook sets forth commonly accepted principles, formulas, and procedures that lead the handbook user to the correct solution to his problem. The main topics of this book consist of the managing function, management by objectives, managing people, measurement and control, managing the future, activity area management, and other aspects of top management.